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FREQUENTLY ASKED QUESTIONS

Tags: FAQs, Archive One, subscriptions, enterprise, technical type of scanners, file formats, imaging, document management system, scanners

General

  • What type of Document Management System do you provide?
  • Why is a Document Management System important?
  • What is document imaging?
  • What file formats can be stored in a Document Management System?
  • What types of scanners does Archive One support?

Subscriptions

  • Can Archive One be web-enabled?
  • How is Archive One priced?
  • How are your documents protected?
  • Tell me about your infrastructure and application management compliance?
  • How long does implementation of document management take?

Enterprise

  • Can Archive One integrate with third party software systems?
  • But we already scan documents. Isn’t that enough?
  • Are there any limits to what documents can be captured in the system?
  • How does indexing work?
  • What reports can be generated from Archive One?

Technical

  • How do I activate my software?
  • What is a product key?
  • Where should I key in my product key?
  • My product key won't verify. What's the problem?
  • I have a non-Windows device (like Apple) and I want to use Archive on it. What should I do?
  • I cannot login to the system, what should I do?
  • Which version of Archive One is ideal for my organization?
  • Can we use our existing accounts in the Active Directory to login to Archive One?
  • What ports should we open to access Archive One?

Contact

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Features

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